Frequently asked questions

Everything you need to know about Anima HR.

Is it really free for up to 10 users?

Yes. No credit card required, no time limit. Your first 10 users are free forever. You only pay when you add user 11 and beyond.

What happens when I go over 10 users?

You're billed $3 per user per month for every user beyond 10. So 25 users = $45/month (15 paid users × $3). The first 10 are always free.

Are any features locked behind the Enterprise plan?

No HR features are locked behind Enterprise. Every leave, review, feedback, survey, salary, and analytics feature is available on Standard. Enterprise adds infrastructure capabilities (global multi-region replication, dedicated cell, bring your own domain) and a higher support tier (priority, phone, 24/7) — not additional HR features.

Can I choose where my data is stored?

Yes. On the Standard plan you choose one region during signup — your data stays exclusively in that region. Enterprise customers can replicate across all 10 regions globally for redundancy and low-latency access.

What kind of support do I get?

Standard plan includes email support. Enterprise adds phone support and a dedicated account manager with guaranteed response times.

Can I cancel anytime?

Yes. No contracts, no cancellation fees. You can export your data at any time.